We are trading within Government guidelines and all garments and packaging is sanitized thoroughly before despatch.
Disclaimer: Whilst most couriers are still delivering as normal please be aware there maybe some delays due to demand. Also this works both ways and some things may turn up sooner.
Delivery
Delivery cost £5.99 plus vat Free delivery over £100 NET.
Delivery times are 5-10 working days from order.
Returns
Please contact us via the website or phone so we can discuss your reasons for return. Customer satisfaction is of paramount importance but due to these unprecedented times we can not allow customer items back to base without prior arrangement.
1st Workwear Ltd Returns Policy
- You may return any item bought from our website standard range within 28 days of delivery providing it is in the delivered packaging and suitable for resale. We will also pay the return carriage costs for exchanges or refunds where the return is the error of 1st Workwear ltd or our suppliers or the material is deemed to be faulty from production. Returns can take considerable time to be processed.
- Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:
a) Goods that have been personalised. ( Bespoke to your requirements ) - Our aim is to collect unwanted goods from your premises within 7 days of the customers’ request
- This will not affect your statutory rights.
- In the event of goods arriving with errors arising as the fault of 1st Workwear Ltd 1st Workwear Ltd reserves the right to correct these prior to offering a refund, at our discretion.